Shipping policy

Shipping Policy

Last Updated: August 11, 2026

At Section Zero, we aim to deliver your order safely and on time. Please read our shipping policy before placing your order.

1. Order Processing

Once your order is successfully placed and confirmed, we will process and prepare it for dispatch.

Orders are generally dispatched after the order has been processed and packed by our team.

2. Delivery Timeline

We aim to deliver orders within 5–7 business days from the date of dispatch.

Delivery times may vary depending on the customer's location, courier availability, weather conditions, public holidays, and other circumstances beyond our control.

Remote or difficult-to-service locations may require additional delivery time.

3. Shipping Charges

Applicable shipping charges, if any, will be displayed during checkout before the order is placed.

Any free-shipping offer will be subject to the terms and conditions of the specific promotion.

4. Tracking Information

Once your order has been dispatched, tracking information may be shared with you through the contact details provided at checkout.

You can use the tracking information to monitor the status of your shipment.

5. Incorrect Address or Contact Information

Customers are responsible for providing accurate delivery information, including:

  • Full name

  • Complete delivery address

  • PIN code

  • Active phone number

Section Zero will not be responsible for delays or failed deliveries caused by incorrect, incomplete, or inaccurate information provided by the customer.

6. Delivery Delays

While we aim to deliver within 5–7 business days, delays may occasionally occur due to circumstances outside our control, including:

  • Courier or logistics delays

  • Weather conditions

  • Public holidays

  • Natural events

  • Operational disruptions

  • Incorrect address or contact information

  • Remote delivery locations

We appreciate your patience in such situations.

7. Failed Delivery

If a delivery attempt fails because the customer is unavailable, refuses the package, provides an incorrect address, or does not cooperate with the delivery partner, additional shipping or logistics charges may apply where applicable.

For Cash on Delivery (COD) orders, repeated refusal or non-acceptance of shipments may affect eligibility for future COD orders.

8. Contact Us

For questions regarding your shipment or delivery, contact us at:

Section Zero
Email: sectionzero.in@gmail.com
Phone: 
Address: