Terms of service

Terms of Service

Last Updated: August 11, 2026

Welcome to Section Zero. By accessing our website, browsing our products, or placing an order, you agree to be bound by these Terms of Service. Please read them carefully before using our website or purchasing any product.

1. General Information

Section Zero is operated by:

Legal Name: Arshi Risalat
Brand Name: Section Zero
Email: sectionzero.in@gmail.com
Phone: +91 63072 78801
Address: Kanpur Fatehgarh Road, Opp. Bulbul Cold Storage, Kamalganj, Uttar Pradesh – 209724, India

Throughout these Terms of Service, the terms "we," "us," "our," and "Section Zero" refer to the business operating this website.

2. Use of Our Website

By using our website, you confirm that:

  • You are legally capable of entering into a purchase agreement.

  • The information you provide during checkout is accurate and complete.

  • You will not use our website for any unlawful or unauthorized purpose.

  • You will not attempt to interfere with, damage, or gain unauthorized access to our website or its systems.

We reserve the right to refuse service or cancel an order if we believe the website is being misused or these terms have been violated.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, sizes, colors, prices, and other information displayed on our website are accurate.

However, slight differences in product color, appearance, printing, measurements, or finishing may occur due to photography, screen settings, manufacturing processes, or the nature of individual products.

We reserve the right to correct errors, update product information, or modify product availability at any time without prior notice.

4. Pricing and Payments

All prices displayed on our website are in Indian Rupees (₹) unless otherwise stated.

We reserve the right to change product prices, offers, discounts, and promotions at any time without prior notice.

Orders are confirmed only after successful payment verification or confirmation of the applicable payment method.

If a pricing or listing error occurs, we reserve the right to cancel the affected order and provide an appropriate resolution.

5. Order Acceptance and Cancellation

Placing an order on our website does not automatically guarantee that the order will be accepted.

We reserve the right to cancel or refuse an order for reasons including, but not limited to:

  • Product availability issues

  • Incorrect pricing or product information

  • Suspected fraudulent activity

  • Incorrect or incomplete customer information

  • Delivery limitations

  • Unavailability of the requested product

If an order is cancelled after payment has been successfully received, the applicable amount will be refunded through the available refund method.

6. Shipping and Delivery

We will make reasonable efforts to dispatch orders within the estimated processing and shipping time displayed on our website.

Delivery times may vary depending on the customer's location, courier availability, weather, logistics conditions, holidays, or other circumstances outside our control.

Once an order has been handed over to the shipping or logistics partner, delivery may be affected by circumstances beyond our direct control.

Customers are responsible for providing accurate delivery information, including their name, phone number, address, and PIN code.

7. Return and Exchange

Our return and exchange policy forms part of these Terms of Service.

Customers must notify us of a return or exchange request within 24 hours of receiving the order.

Requests submitted after the 24-hour period may not be accepted.

For approved exchanges, a ₹200 exchange and logistics fee will be charged to the customer to cover additional shipping and logistics expenses.

Products must meet the eligibility requirements stated in our Return & Refund Policy.

8. Customer Responsibility

Customers are responsible for:

  • Providing correct contact and delivery information.

  • Checking the product and order details upon delivery.

  • Informing us within the applicable 24-hour period if there is an issue.

  • Keeping products in their original condition when requesting a return or exchange.

  • Following the instructions provided by our support team.

We are not responsible for issues caused by incorrect information supplied by the customer.

9. Intellectual Property

All content available on the Section Zero website, including but not limited to:

  • Logos

  • Brand names

  • Product images

  • Graphics

  • Designs

  • Text

  • Videos

  • Website layouts

  • Marketing materials

is owned by or licensed to Section Zero unless otherwise stated.

You may not reproduce, copy, modify, distribute, sell, or commercially use our content without prior written permission.

10. User-Submitted Information

If you submit reviews, feedback, photographs, comments, or other content to us, you agree that we may use such content for legitimate business, marketing, customer-service, or promotional purposes, subject to applicable law.

You must not submit content that is unlawful, abusive, misleading, defamatory, or infringes upon the rights of another person.

11. Third-Party Services

Our website may use third-party services such as payment gateways, courier companies, analytics providers, advertising platforms, and other service providers.

Your use of such services may also be subject to the terms and policies of those third parties.

We are not responsible for interruptions, errors, or failures caused solely by third-party services.

12. Website Availability

We do not guarantee that our website will always be available, uninterrupted, secure, or completely error-free.

We may temporarily suspend, modify, or discontinue any part of the website for maintenance, updates, technical reasons, or other business purposes.

13. Limitation of Liability

To the extent permitted by applicable law, Section Zero shall not be liable for indirect, incidental, or consequential losses arising from the use of our website or products, except where such liability cannot legally be excluded.

Nothing in these Terms is intended to limit any consumer rights that cannot legally be excluded under applicable law.

14. Prohibited Activities

You agree not to:

  • Use the website for illegal purposes.

  • Attempt to gain unauthorized access to our systems.

  • Interfere with website security or functionality.

  • Copy or reproduce our website content without permission.

  • Use our website to conduct fraudulent transactions.

  • Provide false or misleading information.

  • Attempt to abuse promotional offers or discount codes.

We reserve the right to restrict or terminate access to customers who violate these terms.

15. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect information provided by customers.

16. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time.

Any changes will be posted on this page with an updated "Last Updated" date.

Your continued use of our website after changes are posted constitutes acceptance of the updated Terms.

17. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes arising in connection with these Terms or your use of the website shall be subject to the applicable jurisdiction of courts in India.

18. Contact Us

If you have any questions regarding these Terms of Service, you can contact us at:

Section Zero
Legal Name: Arshi Risalat
Email: sectionzero.in@gmail.com
Phone: +91 63072 78801
Address: Kanpur Fatehgarh Road, Opp. Bulbul Cold Storage, Kamalganj, Uttar Pradesh – 209724, India